Quality Testing

Quality is delighting customers

"Suppose there was a transaction that had been done in Company , the transaction id should be available on the screen alongside with the address of shipment, date of order, seller’s name, and delivery service (JNE/POS/REX/others). The transaction id (TRX_ID) should also be available on the database which again supposedly there was a simple table containing all the transaction data. Apparently, the order 01023A9AC seems to have different Delivery Service on the UI and the database record. How do you, as automation test developers develop such test scenario so that this kind of error does not occur?"

I am totally beginner in Quality Testing. Can anyone help me explain what this question about and how to answer it, please?

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