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Quality is delighting customers

hello everybody can any one please provide in detailed domain knowledge  in banking,insurance, telecommunication,transportation and retail..... IF THERE ARE ANY NOTES OR ANY RELATED DOC PLEASE FORWARD ME I WOULD APPRECIATE

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Unfortunately it takes years of working in one of these industries to get a good domain knowledge about them. To get domain knowledge about all of them may require a whole lifetime.
any how thanks for your time and reply but if you have any related docs or notes can you please forward me it whould be helpful to me .....Thanking you,dinesh
To start with Telecom domain, go through this Wikipedia article and its references
thanks

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