What to do if bug not reproduce at developer sysytem?

Replies to This Discussion

Permalink Reply by Gowtham on September 19, 2008 at 11:50am

thanks Kapil for your reply. Anyone who faced this situation please share this with all of us.

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Permalink Reply by remambian on September 23, 2008 at 3:28pm

In the case of Exploratory testing, if the tester doesn't know how to reproduce the Steps, what kind of description should we give while reporting the bug ???

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Permalink Reply by Shashank on September 17, 2009 at 11:32am

Thanks Kapil.......

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Permalink Reply by Sireesha K on September 10, 2009 at 11:57am

Hi all,

Please have a look at this post.hope may be useful to u all.

http://www.qualitytesting.info/forum/topics/how-will-you-post-a-iss...

Best Regards,
Sireesha/-

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Permalink Reply by Saravanan on September 10, 2009 at 5:37pm

Hi,
I faced this problem many times.

This situation may raise when the product have more development bed dependency..
like for JAVA we need JVM..

So try to find the Route cause of the Problem. Because normally developer will not accept the Bug if it is not re-produced in his environment.

The Main Clue is due to Source code dependency this problem will occur.

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Permalink Reply by sbharath1012 on September 16, 2009 at 10:46pm

Before reporting a bug
1.Check if thats a bug or not
2. Reproduce the same in your machine
3. Write down the steps in a notepad or take a video of the same
4. Note down the following points
a) operating Systen b)Browser c) Browser Version d) Browser setting (eg: pop-up blocker, java script enabled)
5.Note down the build release number and compare with the latest build.
6. Check the version of build in the developer system
7. Use the same procedure , browser and browser settings THIS WILL REPRODUCE the bug.

If the bug is not reproduced the issue is not closed BUT the bug is rejected by the developer. The bug status is different in different companies. the status can either be changed to not reproducible.

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Permalink Reply by Sumit Kalra on October 27, 2009 at 6:16pm

We are not delivering Developers machine to the client..

"I don't care if it works on your machine. We are not delivering your machine to the client.."

;-)

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