Quality is delighting customers
Time: May 12, 2010 from 6:30pm to 8:30pm
Location: Quardev, Inc.
Street: 2707 Ne Blakeley St, Greater Seattle Area
City/Town: Seattle, WA 98105 US
Website or Map: http://www.qasig.org
Event Type: networking, /, meetup
Organized By: Quality Assurance Special Interest Group
Latest Activity: May 8, 2010
MetaQA: Show Them What Quality Really Means Presented by Jim Benson, CEO of Modus Cooperandi
What is QA?
When we seek Quality, we are looking for something more than "Does it break if I do this?" We are looking for improvement, for ascendancy, for something better.
Scripts, exploration, observation.
We look for patterns, we look for exceptions, we look for jarring transitions.
In Personal Kanban and Lean, we look for patterns, exceptions and transitions in the creation of value and the flow of work. Think of it as QA for your workload and your processes. QA for your QA.
On the 12th of May, we will discuss how Lean techniques like Personal and Organizational Kanban can be applied to the highly variable workload of a tester. How understanding the variation in work and making judgments based on this understanding will help testers, managers and clients schedule for testing and the impacts on QA of unreasonable demands.
We will, at last, be able to define "unreasonable" and provide meaningful service level agreements.
About our speaker: Jim Benson is a collaborative management consultant. He is CEO of Modus Cooperandi, a consultancy which combines Lean, Agile Management and Social Media principles to develop sustainable teams. Clients include the United Nations, World Bank, Microsoft, and NBC Universal. Jim created the Personal Kanban technique that applies lean thinking to individual and small team work. He blogs at evolving web and is @ourfounder on twitter. Register with Quardev for this event.
QA SIG meetings are free for all attendees - please sign up so we can be sure to have enough food/bevs for everyone. We look forward to seeing you!
6:30-7:00 Pizza and networking 7:00-8:00 Speaker presentation 8:00-8:30 Discussion and more networking