Quality is delighting customers
Usability testing is a technique used to evaluate a product by testing it on users. Usability testing is a black-box testing technique. The aim is to observe people using the product to discover errors and areas of improvement.
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Comment by Sireesha K on July 11, 2009 at 1:51pm
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Comment by Kiran Kumar on January 16, 2009 at 4:56pm Manager QA at IdeaS Revenue Optimization
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