Quality is delighting customers
Quality metrics are nothing but the constraints used to measure the progress of the project. These are generally derived to check the status and progress of the project/task and identify the risks(in terms of timelines) in earlier stages.
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Metrics measurement enables the Organization to improve the software process; assist in planning, tracking and controlling the software project and assess the quality of the software thus produced. It is the measure of such specific attributes of the process, project and product that are used to compute the software metrics. Metrics are analyzed and they provide a dashboard to the management on the overall health of the process, project and product. Generally, the validation of the metrics is a continuous process spanning multiple projects. The kind of metrics employed generally account for whether the quality requirements have been achieved or are likely to be achieved during the software development process
Metrics are used to identify the defect per million lines of code.