Quality is delighting customers
1. Decision tables
If you are a new customer opening a credit card account, you will get a 15% discount on all
your purchases today. If you are an existing customer and you hold a loyalty card, you get
a 10% discount. If you have a coupon, you can get 20% off today (but it can't be used with
the 'new customer' discount).
1. Build decision table based on given information
2. Cover requirements above by tests (write test cases’ names and objectives) based
on decision table analysis
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Director - Head of Global Test Center at Barclays
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